Getting started

From installation to your first channel in a few minutes: create your profile, add your playlist and let Zappia set everything up.

3 min read

On this page
  1. What you need
  2. Step 1: create your profile
  3. Step 2: add your playlist
  4. Step 3: setup
  5. Step 4: watch your first channel
  6. What’s next?

What you need

Zappia is a player: it plays the subscription or playlist that you add. Before you start, keep the details from your provider at hand:

  • Xtream credentials: a server address, a username and a password;
  • or an M3U playlist link, an address starting with http:// or https://;
  • or an .m3u file saved on your phone or tablet.

Step 1: create your profile

The first time you launch it, Zappia asks you to create your profile. It will keep your favorites, your countries and your progress.

  1. Type your first name in the First name field.
  2. Optional: under Countries first, tap up to 5 countries, in the order you like (a number appears on each one). Their channel categories will move to the top; the others keep the provider’s order. Tap a country again to remove it.
  3. Choose Continue.

Step 2: add your playlist

The Welcome! screen offers several ways to add your subscription:

  • I have a server, a username and a password: for Xtream credentials;
  • I have a list link (M3U): for an http:// or https:// link, or an .m3u file on phones and tablets;
  • Set up from your phone (on TVs): to type everything on your phone instead of with the remote.

All the details, field by field, are in the Add a playlist guide.

Step 3: setup

Zappia then downloads your catalog. The Preparing your channels… screen checks off the steps one by one: Connecting to the server, Channels, Movies, Series, TV guide and Stream test. The first time, it can take a minute with large playlists.

The stream test

Zappia plays a few seconds of 2 or 3 channels, with no picture or sound, to choose the decoding (hardware or software) that works best on your device. The test takes less than a minute; the Skip button lets you skip it.

If setup fails

Zappia shows Setup failed and the reason (server not found, credentials rejected…). You have three choices: Try again, Edit to fix the address or credentials, or Continue anyway. The messages are explained in the Troubleshooting guide.

Step 4: watch your first channel

On phones and tablets

  1. Tap TV in the bottom bar.
  2. Tap a category, then a channel: it shows as a preview at the top of the screen.
  3. Tap it again (or tap the preview) to go full screen.

On TV, with the remote

  1. Choose TV in the left menu.
  2. Choose a category, then a channel, and press OK: the preview starts on the right.
  3. Press OK again: the channel goes full screen, without reloading the stream.

In full screen, ▲ and ▼ (or a vertical swipe by touch) switch to the previous or next channel. It’s all explained in Live TV.

What’s next?

Didn’t find your answer?

Write to us describing your device and what you see on screen: we answer every message.